Our Locations
Our location: Cell Care Phone Repair . Find us easily for expert phone repairs. Conveniently located to serve you better. Visit us today
10718 Potranco Rd, San Antonio, TX 78251, United States
+1 210-383-7415
Jamal was so professional and friendly. I was able to bring my own replacement screen to replace the cracked tablet screen on my daughters tab s6 and it was done in an hour at a very affordable price! I brought my daughter with me to pick up the tablet and she had the biggest smile and he was so nice to her too 🙂
Jamal took care of my niece's phone as we shopped. She had a broken screen & spots under it. 5 minutes later he contacted us & said the phone was finished. He was very professional and a great sense of humor. The next afternoon, my nephew dropped his phone & cracked his screen protector. Jamal made such a great impression we went right back to him. He was closing up his shop but gladly took care of us. Would highly recommend him to anyone.
Great experience and amazing customer service! The price for the phone repair service was an excellent value. I would definitely recommend this location to anyone. Jamal was so friendly, helpful and very handsome. Overall great experience!
My phone was completely ruined, and will the help of cell care my phone was repaired within 10 minutes. Prices are great and reasonable. Service was amazing along with the communication.
Jamal is amazing he was professional, reliable, and is very reasonable priced! He took 15 minutes to repair my cracked iPhone camera and made it a smooth process. I will definitely recommend him to my family and friends and will be coming back for other services in the future. Thank you so much! 10/10
Fast and Professional at a reasonable price! I took my Blue IPhone Pro Max 12, to Jamal, because my cellphone insurance wouldn’t cover the cracked back of the phone. He was able to get the part within the same day, he explained the process and how long it will take. Once it was done, the phone looked just as new again! I highly recommend Cell Care for any cellphone issues. I added their business card just in case you need one.🤙🏼
Inside H‑E‑B Plus, 6818 S Zarzamora St, San Antonio, TX 78224, United States
+1 210-714-0232
Horrible service took my phone to fix the screen, keep in mind THATS THE ONLY THING WRONG WITH MY PHONE. Came back AFTER 5 hours ! When they said it would be ready in less than 2 HOURS! The man that was fixing my phone disappeared for 1 1/2 hr & not even his partner could tell me where he went!, I came back to get it, finally & now it’s been two days where my phone stopped charging, it over heats, the battery doesn’t last long! They broke my phone and still want me to pay more for something they did! Horrible service .
Fast and efficient. Was able to get my phone back in 15min and he don't upcharge like other places. Was getting charged between 130 and 160 to just fix a charger port at other places and he charge me 65 will recommend to everyone in need of honest work done to your phone.
Took my MacBook Pro here for a cleaning and to get a missing key fixed with the assurance it could be done. I went back several times after finding out they could not fix it and then they tell me it was stolen. I experienced horrible customer service from the workers here during the majority of the process. A police report was filed and I was offered a replacement, but did not trust this place on any replacement they would get me. One of the workers tried to blame me for the theft since I didn’t have time to come one night to pick it up shortly before they closed. I do not recommend taking your devices to this place or leaving them overnight if you want security for your stuff and if you want good customer service. They do not have either. Keep in mind they have other locations.
Unprofessional Business Conduct and Ethical ConcernsAs a professional digital marketing company, we recently had an unfortunate experience with this cellular repair shop. Our team was contracted to develop their current website and conduct a three-month marketing campaign to enhance their online presence, including content creation and Google optimization.Initially, the collaboration proceeded smoothly for over 90 days, with no issues regarding billing. However, the situation deteriorated in the fourth month when the owner disputed our charges with his credit card company, claiming unfamiliarity with our services. This action was not only unethical but also demonstrated a lack of integrity and professional courtesy.Upon receiving the chargeback, we reached out to the owner to resolve the matter. We expressed our disappointment in their conduct and informed them of our decision to discontinue our business relationship. Additionally, we requested that they relocate their website, which they agreed to do, settling the outstanding payment with another credit card.Regrettably, the owner then proceeded to dispute these charges as well, falsely accusing us of fraudulent activities. With over 30 years in the business, we have never encountered such a disingenuous and unethical approach. While we typically do not post reviews about other businesses, we feel compelled to warn potential clients and partners about engaging with this individual. Their actions not only reflect poorly on their business ethics but also pose a risk to any future collaborations.
I went to this place to get my phone fixed my phone would not charge and the phone gave me a battery notification everything on the phone worked perfectly just would not charge so I called this place to get a price for a battery replacement he said $75 so I took my phone in he tested it and said the battery and charger port were fine it was my motherboard($190) I was hesitant told him I’ll think it over he he kept trying to get me to do it and also buy another phone since I use my phone for work my wife told him just to do it he took the phone had it for 2 days no call no updates no nothing I go to the store he said oh hey it’s the motherboard and turns out it was your battery as well then I get a text I guess from the person who fixes the phones and said we just got your device in today just wanted to let you know your battery is no good and it would be $100 remind you it was $75 the first time so I headed up to the store to have a discussion with him about the how shady that was so he said he will throw in the battery for free after I made a couple points across I took the phone home charged it up the battery felt super hot to the touch I can feel it on the back of the phone I turned it on speakers sounded cloudy didn’t sound like that before I took it in 3days later the phone started doing the same thing it was doing before I took it in so I decided to buy a battery from Amazon replaced it myself and the phones been good for 3weeks now!!! I caution you when doing business with this shop they will take your money and give you back a few days of a working device don’t waste your hard earned money at this place it is not worth it I found out the hard way and was out $190 plus the $40 I had to spent to replace the so called good battery they put in cheap parts they use if it went out in 3days!!!!! 🚨🚨🚨🚨
Great customer service, quick and fast service didn't have to wait long me and my husband always come here we love Ahamd great man no complaints!!! also sales and buy used phones and layaway options
My experience was great! The owner was very polite, nice, and professional. He fixed my broken iPhone 11 screen in 2 minutes. He’s very fast. Definitely come to this guy!
"Exceptional Ford Repair Service!I recently had my Ford vehicle serviced at this repair shop, and I couldn't be more pleased with the experience. The team of mechanics demonstrated a deep understanding of Ford vehicles, providing efficient and expert repairs.What stood out:1. Diagnostic Precision: The technicians quickly identified the issues and explained the repairs in a way that was easy to understand. Their diagnostic precision saved both time and money.2. Timely Repairs: The repair process was remarkably swift without compromising on quality. I appreciated the efficiency, especially as I rely on my vehicle daily.3. Genuine Parts: The use of genuine Ford parts instilled confidence in the longevity of the repairs. It's evident that they prioritize the integrity and performance of the vehicle.4. Transparent Communication: The staff maintained open and transparent communication throughout the repair process, ensuring there were no surprises when it came to the final bill.5. Fair Pricing: The cost of repairs was fair and competitive, considering the quality of service provided. There were no hidden fees, and the estimate given was accurate.Overall, I highly recommend this Ford repair shop. Their professionalism, expertise, and commitment to customer satisfaction make them a top choice for anyone in need of reliable Ford repairs."
Phone repair is located inside HEB plus, and Ash was amazing. He explained in detail what needed fixing. The tat to fix was amazing, and the price was unbeatable. This man is awesome.
2nd time bringing our phone to get fixed and it was same day fast and very good prices.Not like others trying to scam for more money.He is awesome amd a wonderful person.I definitely recommend.
Great and quick service. Ahmad was quick, polite, courteous and had a smile the entire time. Would recommend. Tried several other places and they told me they didn’t not have iPhone 14 screens. They had what I needed at Cell Care and at a cheaper price. Thanks again Ahmad!
Fixed my phone in less than 5 minutes def will recommend ash is the man
Ash was very polite, and efficient, he was super knowledgeable our device. Ash was so helpful and patient with us and with taking care of our device. BEST SERVICE AND BEST EMPLOYEE HERE!.
I got my i phone 11 fixed Fast & great service definitely always gonna come back!!! One satisfied customer thanks Ahmad!!!
Ahmad was very helpful. He helped me out when I really needed to get my motorola El phone fixed. Very nice.and phone was fixed in no time.
T J 00:01 14 Sep 23
I’d rate this company even higher if google let me. Located inside HEB, this place has impeccable service. Shout out to Ahmed! He did an amazing job repairing my front iPhone screen(s) while giving great & genuine customer service. He also did a great job educated me on products. They’re very fast too. I called around to get quotes before visiting. In retrospect to the market they’re affordable. They aren’t the lowest price in town but they are the BEST price if you want quality and product knowledge. This company really should be rated 5/5 ⭐️s
I had a great experience here. They fixed my laptop in a timely manner and kept me updated through the process. They are so friendly and attentive 😀I highly recommend their services.
I took my ocolus quest 2 to get it fixed i left it with him 3 days i called to check on my ocolus and he said no we coudent fix it but he said yes i can fix it me like a duumass Just wating for it happy
Super fast, friendly highly recommended. Phone works like new and looks amazing. Thank you!!! We got screen and LED fixed.
Very kind and he was able to fix one of my old devices nobody else in town Could. I will definitely come to him again in the future.
Good price for good quality case on AirPods. I didn’t have cash app or Zelle to do the deal he gave me but he did take card and cash but chose to give me the case for free! Very friendly and good experience overall.
Ash at the front seat really helped us out today. I needed my phone LCD screen quick, and Cell Care was the place to go. Very fast service and friendly customer service.
There are places like this on every corner, no big deal. However, I feel there is NOT an Ahmaud or Ash on every corner. These GENTLEMEN are here to help you, ALWAYS with a smile and help. Often there is no money exchanged, but you can always depend on their help and their positive attitudes. Thank you both 🙏👍 Stan
The service was fast but rushed, I prefer quality over everything it took them almost a week to redo the sloppy work they did initially. But even after not being to provide the professional results they swear by they refused to refund me. Cashapp is their only form of payment and makes it extremely difficult to dispute the horrible service. Beware of this company they have no customer service besides the repair team. UPDATE went in person a 4th time and Ahmad was disrespectful to my wife stonewalled my wife when asking about the awful service provided. This isn't the first time he has went back on his word. Be cautious trusting Ahmad Dalqamoni.
Terrible experience. Guy went back on his word! He said if I could find a price better then his , he would do it for free.. long story short I found a better deal and he said he was playing and he would not honor his word... worse business ever and must avoid at all cost! There's way better prices out there with better deals!
Ash is the best. He is so friendly and kind. The service is so fast to! If you need your phone fixed come here!
Really good deal all ways taking care of what I need and fast and vary good costumer services most recommended
Ash is the best! Fixed my phone twice in the past three years and has always done a terrific job! Ran this one over with my tractor!
I really appreciate that they tried to fix my phone before charging me. The man who helped me basically said that they try to fix it and if they can't I wouldn't be charged. That's an amazing service to provide that not everyone offers. Typically just for attempting to fix it there's usually a price, but not here, at least that's what I was personally offered. On top of that, the operation was a success, the phone was saved!. AND in just one day, though I paid for an express rush order.I came here because it was the highest rated phone repair store in my area and now I know it's rating is well deserved.
C C 01:54 01 Dec 22
*********UPDATE: thank you Ash! He helped restore my phone as it was. He took the time to hear me out and explain! Thank you, I really appreciate your business and promptness! I will return again for any other issues I may have in the future. *********I was recommended to come here by a cricket employee, I was desperate to get my phone fixed. I paid $150 for fixing the internal screen. Not bad, I was happy. Two days later my front camera stops working or being detected, like it didn’t exist. Went back, he was gonna charge me $75 to fix the camera. I said no, then my back camera began malfunctioning.I went again to the initial worker that helped me and he kept telling me “we didn’t touch ur cameras” I told him I know, the hardware is ok, the software is messing up. He still couldn’t understand what I was saying. It’s like their screen fried or messed up the camera when they plugged it in. I don’t know lots about phones but I do know that my cameras were never a problem and suddenly it is after I go to them to fix my screen.
He fixed my screen in 10 minutes. And his price is very reasonable and good. And he had amazing customer service and he was funny.
Got my iPhone XR screen fixed in 5 minutes and free temper glass, those guys are the best
Highly recommended for their genuine concern for your technology gadgets and that took them less than 20 mins to repair BOTH iPhones!! Reasonably priced & our favorite go to for their enthusiastic knowledge in your cell phone repairs.Go see for yourself ASAP & leave your review next!!
Thought I would have to buy a new laptop due to my grandchildren thinking it was the scale in my bathroom, a friend recommended this place and I was a bit liery because it was inside an HEB but I figured I'd give it a chance. Boy was impressed Ahmad not only greeted me with his colgate smile he explained the process, and the price was better than just ok, I will definetly come back again, and tell all my friends. THANK YOU CELL CARE PHONE REPAIR.
I’ve got my iPhone 13 pro max fixed twice and never disappointed, they are very helpful and informative, Ahmad and Ash are amazing 😻 will always come by if need.. God bless
Extremely rude, price is not as promoted, he charge me $150 to change my screen. They also place a protector on the screen that felt that same night.Ihad to drive all the way to exchanged it but there was another guy that i PRACTICALLY BEG for a replacement, he treated me like GARBAGE, just because i tried to explained to him that I was not coming back all the way back from the medical center , and that it was untruth his "i understand, your fristation statement " . When i confronted him on how untruthful his statement was he practically started to threaten to call security.At that point i just had to BEG, for my phone screen protector, which he enjoyed, and walked away.Please, do not bring your business to unethical, without principle people like this.Try to find other alternatives.
Brother was pretty fast with the repair, better than waiting 24+ hours to fix, I got no complaints other than a little bit of new metal scratches on the edges and a strong smell of glue but overall it works 👍
